Welcome to Marvella Tourism LLC (“we,” “our,” or “us”). By using our website, services, or making a booking with us, you agree to comply with these Terms and Conditions. Please read them carefully.

1. General

• Marvella Tourism LLC provides travel and tourism services, including tour packages, visa assistance, hotel bookings, and related services.
• By accessing our services, you confirm that you are at least 18 years old or have obtained parental/guardian consent.

2. Bookings and Payments

• All bookings are subject to availability.
• Payment terms and schedules must be followed as specified at the time of booking.
• We reserve the right to cancel bookings if payment is not received within the stipulated time.
• Prices are subject to change due to currency fluctuations, service provider charges, or other unforeseen circumstances.

3. Travel Documents and Visas

• It is the client’s responsibility to ensure that all travel documents, including passports, visas, and permits, are valid and obtained in a timely manner.
• Marvella Tourism LLC is not liable for denial of entry or visa refusals by authorities.

4. Cancellations and Refunds

• Cancellation policies vary depending on the service or tour package.
• Refunds, if applicable, will be processed as per the specific terms of the service provider.
• Non-refundable charges may apply for last-minute cancellations, visa fees, or special services.

5. Changes to Services

• We reserve the right to modify or discontinue any service, package, or offer at any time without prior notice.
• We will make reasonable efforts to inform clients of significant changes affecting booked services.

6. Responsibilities of Travelers

• Travelers are expected to follow local laws, regulations, and guidelines of the countries visited.
• Travelers must take care of their personal belongings and are responsible for any loss or damage.
• We recommend that travelers obtain appropriate travel insurance.

7. Limitation of Liability

• Marvella Tourism LLC acts as an intermediary between service providers (hotels, airlines, tour operators) and clients.
• We are not liable for accidents, injuries, delays, cancellations, or losses arising from third-party services.
• Our liability, if any, is limited to the amount paid for the specific service booked through us.

8. Intellectual Property

• All content on our website, including text, images, logos, and designs, is the property of Marvella Tourism LLC and is protected by intellectual property laws.
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Governing Law

• These Terms and Conditions are governed by the laws of the United Arab Emirates.
• Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of UAE courts.

10. Amendments

• We reserve the right to update or modify these Terms and Conditions at any time.
• Updated versions will be posted on our website with the revised effective date.